Live Context (ArkaPulse)

Real-time business intelligence layer that provides ARKA AI with live data from your business systems, enabling contextual and data-driven AI interactions.

Enterprise Feature

Live Context is available on Pro plans and above. Contact your administrator to enable this feature for your account.

What is Live Context?

Live Context (also called ArkaPulse) is a real-time data synchronization system that connects ARKA AI to your business systems. It continuously monitors and aggregates data from multiple sources, providing AI with up-to-the-minute context about your business operations.

Instead of relying on static knowledge, ARKA AI can answer questions like "What's our revenue today?", "Who are our newest customers?", or "Show me recent support tickets" with live, accurate data pulled directly from your systems.

🔄

Real-Time Sync

Data syncs every 5-15 minutes automatically, ensuring AI always has current business metrics.

🔌

Multi-Source

Connect CRM, billing, analytics, support, and custom databases simultaneously.

🔒

Secure & Private

Data is encrypted, access-controlled, and never leaves your secure environment without permission.

How Live Context Works

1️⃣

Connect Data Sources

Integrate your business tools (Stripe, Google Analytics, Salesforce, databases) via OAuth, API keys, or webhooks.

2️⃣

Automatic Sync

ArkaPulse automatically pulls relevant metrics (revenue, users, conversions, support tickets) every 5-15 minutes.

3️⃣

Context Aggregation

Data is normalized, aggregated, and indexed so AI can quickly retrieve relevant information during conversations.

4️⃣

AI-Powered Queries

When you ask ARKA AI a question, it automatically searches Live Context for relevant data and includes it in responses.

Supported Data Sources

💰

Billing & Payments

Real-time revenue, MRR, subscriptions, invoices, and payment data.

StripePayPalChargebee
📊

Analytics & Traffic

Website visitors, page views, conversions, user flows, and traffic sources.

Google AnalyticsMixpanelAmplitude
👥

CRM & Customers

Contact information, deal pipelines, account details, and sales activities.

SalesforceHubSpotPipedrive
🎧

Support & Tickets

Support tickets, customer issues, response times, and satisfaction scores.

ZendeskIntercomFreshdesk
🗄️

Databases & Custom Data

Connect directly to your databases or use custom webhooks for any data source.

PostgreSQLMySQLMongoDBCustom API

Example Queries

With Live Context enabled, ARKA AI can answer real-time questions about your business:

"What's our revenue for this month?"

Pulls current month revenue from Stripe/billing system with real-time data.

"Show me the last 10 customers who signed up"

Retrieves recent customer data from CRM with names, signup dates, and plan details.

"How many support tickets are open right now?"

Queries support system for current open ticket count with priority breakdown.

"Compare this week's revenue to last week"

Aggregates revenue data for both periods and calculates percentage change.

"Which marketing campaigns drove the most conversions this month?"

Analyzes Google Analytics data to identify top-performing campaigns with conversion metrics.

"Alert me when daily revenue drops below $5,000"

Creates a real-time alert rule that monitors revenue and sends notifications.

Setting Up Live Context

Step 1: Enable Live Context

  1. Navigate to Settings → Integrations in your dashboard
  2. Find the Live Context section
  3. Click Enable Live Context (requires Pro plan or admin approval)
  4. Confirm activation and set sync frequency (5, 10, or 15 minutes)

Step 2: Connect Data Sources

  1. Click Add Data Source in the Live Context settings
  2. Choose the integration you want to connect (Stripe, Google Analytics, etc.)
  3. Authorize access via OAuth or provide API credentials
  4. Select which metrics to sync (revenue, customers, analytics, etc.)
  5. Click Save & Sync to start the initial data pull

⏱️ Initial Sync Time

First sync takes 5-30 minutes depending on data volume. Subsequent syncs are incremental and faster (1-3 minutes).

Step 3: Configure Sync Rules

Customize what data is synced and how often:

  • Sync frequency - Choose 5, 10, or 15 minute intervals
  • Data filters - Only sync specific date ranges or data types
  • Field mapping - Map custom fields from your systems to ARKA AI
  • Privacy rules - Exclude sensitive data like credit card numbers or SSNs

Step 4: Test & Verify

  1. Go to your ARKA AI chat and ask a test question (e.g., "What's our current MRR?")
  2. Verify that the AI responds with live data from your connected sources
  3. Check the Live Context Dashboard to see sync status and data freshness
  4. Review the sync logs for any errors or missing data

Advanced: Custom Sync Rules

Create custom rules to control what data gets synced and when:

Example sync rule (JSON):

{
  "source": "stripe",
  "metrics": ["revenue", "mrr", "customers"],
  "filters": {
    "dateRange": "last_30_days",
    "status": ["active", "trialing"]
  },
  "schedule": "*/10 * * * *",
  "transformations": [
    {
      "field": "amount",
      "convert": "cents_to_dollars"
    }
  ]
}

Real-World Use Cases

💼Executive Dashboards

Executives ask "What's our status?" and get instant summaries of revenue, active customers, pipeline value, and critical alerts without opening multiple dashboards.

📊Marketing Attribution

Marketing teams query "Which campaigns converted best this week?" and get real-time attribution data from Google Analytics and CRM.

🎧Support Insights

Support managers ask "Show me high-priority tickets" and get a live list with customer context, ticket age, and suggested responses.

💰Revenue Monitoring

Finance teams set up alerts like "Notify me if daily revenue drops 20%" and get instant Slack/email notifications when thresholds are crossed.

Security & Privacy

🔒 Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). API keys and credentials are stored in secure vaults.

👥 Access Control

Role-based permissions ensure users only see data they're authorized to access. Admin approval required for sensitive integrations.

🗑️ Data Retention

Configure automatic data deletion after 30, 60, or 90 days. Disconnect integrations anytime to stop syncing and purge existing data.

🛡️ Compliance

SOC 2 Type II compliant infrastructure. GDPR and CCPA ready with data export and deletion on request.

Limitations

  • Sync delay - Data is near real-time (5-15 min delay), not instantaneous
  • Rate limits - Some APIs have rate limits that may slow initial syncs
  • Data volume - Very large datasets (>1M records) may require custom configuration
  • Integration support - Not all third-party tools are supported yet (request via support)

Pricing

Live Context is included with:

  • Pro Plan - Up to 5 data source connections, 10-minute sync intervals
  • Enterprise Plan - Unlimited connections, 5-minute syncs, custom rules, dedicated support

View full pricing details →

Next Steps